Splunk Add-on for Zenoss: Why am I getting "Failed to connect...Verify username, password and web interface address are correct" during initial setup?

[munderbakke]

Install Splunk - no problems
Install Splunk Add-on for Zenoss through GUI - no problem
Go to settings -> data inputs -> fill out the form

Get this:

Encountered the following error while trying to save: In handler 'zenoss_events': Failed to connect to http://zenoss address:8080 and query for an event - Verify username, password and web interface address are correct

Verified that the Splunk server can ping Zenoss. Tried on three different administrative accounts.

Any thoughts?

[shaskell_splunk]

It looks to me like you have the incorrect URI for your Zenoss server in your config, unless you're just not exposing it here.

http://zenoss address:8080

That's not going to resolve (space in the URI).

What version of Zenoss are you on? In Zenoss 5.x+ they moved away from port 8080 to a URI with no port and https. Make sure you can resolve the web address for Zenoss and it's the same address you use to access the Zenoss console.

[shaskell_splunk]

From the docs:

Zenoss Web Interface: Web interface to Zenoss server; e.g.http://zenoss-server:8080 or https://zenoss5.myhost.mydomain for Zenoss 5.x connections.

[hortonew]

You can ping, but can you telnet to port 8080 from your splunk instance to your zenoss instance?

[munderbakke]

So I can ping and now telnet to zenoss from the splunk server but I get the same results. I reinstalled splunk and the plugin and still get the same answer. I can't seem to find any other instance of this. Any one who can help?