Splunk Add-on for Sophos Page not found!

[adukaj]

Hello

I mhaving a problem using Splunk Add-on for Sophos, after I installed it, it doesn't open it shows an error "404 Not Found", I checked the logs and this keeps appearing:

2016-03-30 16:09:34,671 INFO [56fbde1ea94451bda4e0] error:138 - Masking the original 404 message: 'The path '/en-US/custom/Splunk_TA_sophos/tawindowssetup/Splunk_TA_sophos/setup' was not found.' with 'Page not found!' for security reasons

2016-03-30 16:09:36,299 ERROR [56fbde20414450ecc630] utility:49 - name=javascript, class=Splunk.Error, lineNumber=704, message=Unterminated string constant, fileName=https://srvsiem/en-US/modules/@f44afce176d0/modules-7fcac5494b70ff4985ae65c07116caf1d16dcad2.min.js

2016-03-30 16:09:36,299 ERROR [56fbde20414450ecc630] utility:49 - name=javascript, class=Splunk.Error, lineNumber=242, message=Unable to set property 'loadParams' of undefined or null reference, fileName=https://srvsiem/en-US/app/Splunk_TA_sophos/setup

2016-03-30 16:09:36,299 ERROR [56fbde20414450ecc630] utility:49 - name=javascript, class=Splunk.Error, lineNumber=256, message=Unable to get property 'loadParams' of undefined or null reference, fileName=https://srvsiem/en-US/app/Splunk_TA_sophos/setup

In the addon page It says that the addon is compatible with splunk 6.3, I have installed 6.3.3.

Could anyone point me in the right direction?

Thanks in advance

[rpille_splunk]

Hi adukaj! This add-on is not intended to be visible in Splunk Web, so there is nothing to open and no setup page. Check to make sure the add-on has not accidentally been changed to "visible":

1. Go to the Manage Apps page
2. In the row for Splunk Add-on for Sophos, click Edit properties
3. Check that Visible is set to No. If it says Yes, change it to No and save.