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Splunk Add-on for ServiceNow and Jakarta Support

Communicator

When can we anticipate support for the ServiceNow Jakarta release? Do we anticipate any issues with the Add-on prior to official Jakarta support?

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Re: Splunk Add-on for ServiceNow and Jakarta Support

Ultra Champion

Hi Todd,
Did you get anywhere with this? - I have just opened a ticket with Splunk to ask the same thing?

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Re: Splunk Add-on for ServiceNow and Jakarta Support

Communicator

Nothing yet, unfortunately.

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Re: Splunk Add-on for ServiceNow and Jakarta Support

Communicator

It appears that the data extracts continue to work, however when testing integration by creating tickets, I keep getting the following error:

command="snowincidentstream", Failed to create ticket. Return code is 400. Reason is Bad Request

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Re: Splunk Add-on for ServiceNow and Jakarta Support

Communicator

I've reached out to our Customer Success Manager to see if he can get some additional details as well.

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Re: Splunk Add-on for ServiceNow and Jakarta Support

Splunk Employee
Splunk Employee

Version 3.0.0 of the add-on just became available on Splunkbase and supports Jakarta.
https://splunkbase.splunk.com/app/1928/

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