All Apps and Add-ons

Splunk Add on for ServiceNow Updating Security Incidents instead of creating new

jsolecki
Loves-to-Learn

Using The Splunk Add On for ServiceNow we are generating Security Incidents. This was working correctly then suddenly stopped creating new Incidents and just updating the last incident for that alert. Each Splunk search result has a unique correlation ID and the alerts are configured with $result.correlationID$ in the alert. I've tried removing the correlation ID, recreating the search/alert will create a new Incident but then that will be updated. What should I do to ensure a new Incident is created for each search result, each time the alert is scheduled to trigger?

Tags (1)
0 Karma
Get Updates on the Splunk Community!

What's new in Splunk Cloud Platform 9.1.2312?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.1.2312! Analysts can ...

What’s New in Splunk Security Essentials 3.8.0?

Splunk Security Essentials (SSE) is an app that can amplify the power of your existing Splunk Cloud Platform, ...

Let’s Get You Certified – Vegas-Style at .conf24

Are you ready to level up your Splunk game? Then, let’s get you certified live at .conf24 – our annual user ...