Splunk Add-on for EMC VNX: Why am I not getting file:client data from cifs collection?

[matt4321]

Hoping someone can help me with this.

So everything seems to be working great as far as cifs file source is concerned, but I am not getting anything for the client performance.
I see this error message in the ta_vnx.log nothing in the splunkd.log that concerns me.

2015-09-15 14:53:46,286 WARNING 5500 - Didn't find a name, CIFS User domain\paulkst CIFS Total Ops/s: CIFS User id=([^\s]+)
2015-09-15 14:53:46,286 INFO 4808 - Get no result for cifs.user from server_2 10.174.159.21

[ehaddad_splunk]

Hi,
Can you confirm that you have the right permission to access client performance and there is data available for the same?

Thanks,