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Remedy data from SQL

Mike_Spellane
New Member

Has anyone pulled from Remedy ticketing system using Splunk? Just wondering how I would grab the fields from the Remedy SQL DB.

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dwaddle
SplunkTrust
SplunkTrust

Hi Mike,

Most Splunk solutions that get data from an SQL database require a scripted input on Splunk. Basically, Splunk runs your program which does whatever it does to get the data you want. The program's output is then stored into Splunk as one or more events, depending on how you configure it.

One of the trickiest parts is maintaining state of what you've already "extracted" from the database so you don't have duplicate Splunk events.

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