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Problems to collect logs from checkpoint OP SEC

Said7
Explorer

Hello!

We have a problem with OP SEC LEA, the splunk restarted for a problem of storage because is over a Centos7, since there we cant collect logs from checkpoint and we have the next message.

2019-05-10 17:59:58,532 +0000 log_level=ERROR, pid=2081, tid=Thread-4, file=ta_data_collector.py, func_name=index_data, code_line_no=108 | [input_name="live_checkpoint_fixed_new1" data="non_audit"] Failed to index data, reason:
Traceback (most recent call last):
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktaucclib/data_collection/ta_data_collector.py", line 105, in index_data
self.do_safe_index()
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktaucclib/data_collection/ta_data_collector.py", line 148, in _do_safe_index
self._client = self._create_data_client()
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktaucclib/data_collection/ta_data_collector.py", line 73, in _create_data_client
ckpt = self._get_ckpt()
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktaucclib/data_collection/ta_data_collector.py", line 64, in _get_ckpt
return self._checkpoint_manager.get_ckpt()
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktaucclib/data_collection/ta_checkpoint_manager.py", line 32, in get_ckpt
return self._store.get_state(key)
File "/opt/splunk/etc/apps/Splunk_TA_checkpoint-opseclea/bin/splunk_ta_checkpoint_opseclea/splunktalib/state_store.py", line 202, in get_state
state = json.load(jsonfile)
File "/opt/splunk/lib/python2.7/json/
init.py", line 291, in load
**kw)
File "/opt/splunk/lib/python2.7/json/
init_.py", line 339, in loads
return _default_decoder.decode(s)
File "/opt/splunk/lib/python2.7/json/decoder.py", line 364, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File "/opt/splunk/lib/python2.7/json/decoder.py", line 382, in raw_decode
raise ValueError("No JSON object could be decoded")
ValueError: No JSON object could be decoded

We hope someone can help us.

Regards.

0 Karma
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