Problem on MS Exchenge logs in Office365 App

[gcusello]

Hi at all,
I installed an heavy forwarder to send all Office365 logs to Splunk and use them in Office365App.
In the beginning there was an error because in searches there isn't index indication and I solved modifying an App macro inserting the index=office365 filter and now all the panels correctly run except the one for MS-Exchange.

This is the search of this panel:

sourcetype="ms:o365:reporting:messagetrace" action=Delivered OR action=FilteredAsSpam OR action=Failed OR action=Quarantined 
| timechart dc(internal_message_id) by action 

At first, tried to insert index = office365 in the search with no results.
After I found that that sourcetype isn't present in my logs and that the "action" field isn't defined.

Anyone has encountered this (or similar) problem?
Anyone has a tip to search the problem?

Thank you.

Bye.
Giuseppe

[rlait_splunk · Accepted solution]

Hey Giuseppe,

The ms:o365:reporting:messagetrace data is actually driven by exchange message tracking logs, which are not currently exposed using the official Splunk add-on for O365.

That data can be ingested using the Microsoft Office 365 Reporting add-on for Splunk:
https://splunkbase.splunk.com/app/3720/

I've updated the splunkbase app info to reflect this.

Thanks!

[deepashri_123]

Hey @gcusello gcusello,

In the o365 add-on , I couldn't find the input for the above mentioned sourcetype.
You will have to create an input for that. You can refer this blog for the mentioned input:
https://www.splunk.com/blog/2017/10/05/splunking-microsoft-cloud-data-part-3.html

Let me know if this helps!!