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Palo Alto Networks App for Splunk 5.3.1: "pancontentpack threats" command returned error "External search command 'pancontentpack' returned error code 1."?

swong2
Path Finder

After we upgraded Panorama from 7.1.x to 8.0.5, the "pancontentpack threats" command from Splunk is no longer work. However, "pancontentpack apps" still work and returns result.

python.log
2017-10-12 13:41:04,868 +0000 INFO panContentPack:185 - Getting apps from content pack on Palo Alto Networks device at ...
2017-10-12 13:41:16,827 +0000 INFO panContentPack:133 - Found 2440 apps
2017-10-12 13:41:20,820 +0000 INFO panContentPack:187 - Getting threats from content pack on Palo Alto Networks device at ...
2017-10-12 13:41:27,286 +0000 ERROR panContentPack:162 - Error parsing app: 10585

Our environment
Splunk Enterprise 6.5.3
SplunkforPaloAltoNetworks 5.3.1
Splunk_TA_paloalto 3.7.1

I also upgraded the PaloAlto App and TA to the latest version, but it still failed for pulling threats content.

0 Karma

panguy
Contributor

This issue has been resolved in verion 6.0.0 of our app. Please upgrade and let us know if you still receive an error.

0 Karma

btorresgil
Builder

Hi, this is the lead for the Palo Alto Networks Splunk App dev team, we'll reproduce this in the lab and let you know what we find. Thanks for bringing this to our attention. -Brian

0 Karma

swong2
Path Finder

Hi Brian, any fix or workaround for this issue without upgrading the TA to 6.0.x?

0 Karma
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