<Summary of Inquiry>
I am working on API integration between SplunkEnterprise and Netskope
Netskope API integration with SplunkEnterprise on WIndows Server 2022 Datacenter.
I have made an inquiry about trouble related to the integration.
<Content of inquiry>
In order to create a Netskope Account in Splunk Enterprise,
I tried to add a Netskope account in the attached Configuration to create a Netskope Account in Splunk Enterprise,
However, I received an error message "Error Request failed with status code 500" and was unable to create a Netskope account.
So,I am unable to create a Netskope account.
<Troubleshooting Situation>
I have troubleshooted and confirmed the settings by browsing the following sites.
Please check.
・I tried to enter telnet 127.0.0.1 8089 with cmd, but nothing came back.
・disableDefaultPort=true" in "C:\Program Files\Splunk\etc\system\local\server.conf" has been deleted.
・tools.sessions.timeout=60" in "C:\Program Files\Splunk\etc\system\default\web.conf" is already set
・mgmtHostPort = 127.0.0.1:8089" in "C:\Program Files\Splunk\etc\system\default\web.conf" is set.
・The result of running netstat -a is attached in this attachment. (Only the current communication status of the IP address and port number regarding the Syslog server is shown.)
「About 500 Internal Server Error」
「500 Internal Server Error」
https://community.splunk.com/t5/Security/500-Internal-Server-Error/m-p/477677
<What I need help with>
(1) Even though the management port is set and there is no "disableDefaultPort=true", we think the reason is that 127.0.0.1 8089 is not "Established".What are some possible ways to deal with this?
(2) Are there any other possible causes?
