All Apps and Add-ons

Kitco Quotes: Why is there no date being pulled from the app when creating a new task through input and scheduling for 300 seconds?

Ozyolcular
New Member

Do we need additional configuration when using this app. I've created a new task through input and scheduled for 300 sec, but no data pulled from Kitco yet. In fact it is not clear to me warning "Go to the add-on's configuration UI and configure modular inputs under the Inputs menu." thanks.

0 Karma

jkat54
SplunkTrust
SplunkTrust

Can you let me know what you see with this search?

 index=_internal sourcetype=*kitco*
0 Karma

Ozyolcular
New Member

There are many logs about collecting Kitco events, but maybe it is due to connection.
Here is the latest one.
5/23/19
10:10:45.984 AM
2019-05-23 10:10:45,984 ERROR pid=4835 tid=MainThread file=base_modinput.py:log_error:307 | Get error when collecting events.
Traceback (most recent call last):
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/ta_kitco_quotes/modinput_wrapper/base_modinput.py", line 127, in stream_events
self.collect_events(ew)
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/kitco_quotes.py", line 76, in collect_events

0 Karma

jkat54
SplunkTrust
SplunkTrust

There should be more errors around that same error but with different details. Can you share the top 3 errors you see?

0 Karma

Ozyolcular
New Member

Sorry for late reply;

5/24/19
2:26:31.804 PM

2019-05-24 14:26:31,804 ERROR pid=18417 tid=MainThread file=base_modinput.py:log_error:307 | Get error when collecting events.
Traceback (most recent call last):
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/ta_kitco_quotes/modinput_wrapper/base_modinput.py", line 127, in stream_events
self.collect_events(ew)
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/kitco_quotes.py", line 76, in collect_events
Show all 15 lines

5/24/19
2:26:31.799 PM

2019-05-24 14:26:31,799 INFO pid=18417 tid=MainThread file=setup_util.py:log_info:114 | Log level is not set, use default INFO

5/24/19
2:26:30.434 PM

2019-05-24 14:26:30,434 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

5/24/19
2:26:28.618 PM

2019-05-24 14:26:28,618 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

5/24/19
2:26:27.842 PM

2019-05-24 14:26:27,842 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

0 Karma

jkat54
SplunkTrust
SplunkTrust

Looks like your machine is using a local proxy because it's establishing connections to 127.0.0.1.

Can you try disabling that?

0 Karma

Ozyolcular
New Member

Sorry for late reply, here it is;

5/24/19
2:26:31.804 PM

2019-05-24 14:26:31,804 ERROR pid=18417 tid=MainThread file=base_modinput.py:log_error:307 | Get error when collecting events.
Traceback (most recent call last):
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/ta_kitco_quotes/modinput_wrapper/base_modinput.py", line 127, in stream_events
self.collect_events(ew)
File "/localdisk/splunk/etc/apps/TA-kitco-quotes/bin/kitco_quotes.py", line 76, in collect_events
Show all 15 lines

5/24/19
2:26:31.799 PM

2019-05-24 14:26:31,799 INFO pid=18417 tid=MainThread file=setup_util.py:log_info:114 | Log level is not set, use default INFO

5/24/19
2:26:30.434 PM

2019-05-24 14:26:30,434 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

5/24/19
2:26:28.618 PM

2019-05-24 14:26:28,618 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

5/24/19
2:26:27.842 PM

2019-05-24 14:26:27,842 INFO pid=18417 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1

0 Karma
Get Updates on the Splunk Community!

A Season of Skills: New Splunk Courses to Light Up Your Learning Journey

There’s something special about this time of year—maybe it’s the glow of the holidays, maybe it’s the ...

Announcing the Migration of the Splunk Add-on for Microsoft Azure Inputs to ...

Announcing the Migration of the Splunk Add-on for Microsoft Azure Inputs to Officially Supported Splunk ...

Splunk Observability for AI

Don’t miss out on an exciting Tech Talk on Splunk Observability for AI! Discover how Splunk’s agentic AI ...