I can't search the logs due to overused

[ericsung]

Dear,

I'm using the Splunk light.
Few days ago, i added one server and the log size increased dramatically so then the index size was over used then i bought.

So, i remove that servers after few days when i checked.

But, the problem, i can't search the logs so far with some errors as "you have exceeded your license limit too many time."

How can i fix this?

[adonio]

ask you splunk sales rep for a reset key
if you are not the account holder, find out who she is and have her contact to the sales rep

[woodcock]

Even though you are now below your license, the only way to get searchability back is with a reset key, reinstall, or some other unsupported indexer hackery.