How to download add-on "Splunk IT Service Intelligence"

[manhdt]

How to download add-on "Splunk IT Service Intelligence"
I'm receiving an error, as seen in the picture below.

[gcusello]

Hi @manhdt ,

Splunk ITSI is a Premium App, so you cannot download it from Splunkbase.

You can have it only if your paid a license, in this case you'll receive an email with the link to download it, or if you are a Splunk Partner, using your Not For Resale License.

If you want to see it, you can access to Splunk Show, if you are enabled (it's required a Sales Engineer 2 certification) or to a video on the Splunk YouTube channel.

Ciao.

Giuseppe

[manhdt]

Hi @gcusello ,
I am currently using a license Splunk Enterprise, but at the moment I do not have the email information used to purchase the license.

[gcusello]

Hi @manhdt ,

as I said, ITSI is a premium App, this means that you need an additional license for it, the normal Splunk Enterprise license isn't sufficient.

The solutions to see ITSI are the ones I described in my previous post.

If instead you acquired an ITSI license for yourself, you must receive the link to download it, if you acquired for a final customer, the eMail arrived to it.

Ciao.

Giuseppe

[skramp]

You can Download IT Essentials Work, it's an ITSI without a license. But you can upgrade it to a full ITSI if you insert a license once.

https://splunkbase.splunk.com/app/5403

[manhdt]

Hi @skramp ,

I am currently using a license Splunk Enterprise, but at the moment I do not have the email information used to purchase the license.

[skramp]

As mentioned, ITEW is the same package as ITSI but it feels like you can only use 10% of it for free without buying a license.