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Has anyone encountered a Jira created, but no comment when alert is resolved?

krdm43
New Member

I've successfully configured signalfx to create Jira tickets per: https://docs.splunk.com/Observability/admin/notif-services/jira.html

The documentation says a comment will be added to the Jira when the alert is resolved.  This is not happening for many of my alerts.  I suspect the problem is happening for alerts that are short lived.    Has anyone else encountered this?  Know of any fix or solution?

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