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Getting "Unexpected error downloading update: Connection reset by peer" while trying to install add-on from splunkbase

sh254087
Communicator

Getting "Unexpected error downloading update: Connection reset by peer" while trying to install add-on from splunkbase (via 'Find more apps)

ConnectionResetByPeer_AppInstallFromSplunkBase.jpg

 

Internet is connected, I'm able to access splunk application as well. Only the installation is failing.

Earlier to this, I was getting SSL error when I try to open this page. Then I set sslVerifyServerCert to false, after which the page started loading. I'm not sure if some SSL related blocking still exists. 

Any suggestions around getting through this? 

Labels (3)
0 Karma

VatsalJagani
SplunkTrust
SplunkTrust

@sh254087 - You shouldn't be doing sslVerifyServerCert false.

 

Ideally, if you have a custom CA cert added to your Splunk machine, you should be adding appsCA.pem file content at the end of your CA cert file, to avoid SSL-related errors on the App installation page.

 

Though, this error seems to be more like a slow connection speed with Splunkbase on the Splunk machine.

 

I hope this helps!!!

0 Karma
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