All Apps and Add-ons

Getting Error message while accessing the Splunk Add-on for AWS via splunk console.

Hemnaath
Motivator

Hi All,

Currently I had pushed the Splunk Add-on for AWS in one of the heavy forwarder instance, but when i was trying to open the Add-on its throwing an Error. Kindly guide me to fix this issue.

Error Details:

An error occurred while reading the page template. See web_service.log for more details
View more information about your request (request ID = 5a55ceffbf7f26b0399490) in Search

0 Karma

nickhills
Ultra Champion

I have not seen that before - can you provide any details from the web_service log?
If your forwarders are sending logs to your splunk indexer, this search should show them:
index=_internal host=<your HF> sourcetype=splunk_web_service

If my comment helps, please give it a thumbs up!
0 Karma

Hemnaath
Motivator

Hi Nickhill, I am not getting any Error message, getting only the INFO, when executing the below Search query

index="_internal" host="test01" source=*web_service.log sourcetype=splunk_web_service

1/18/18
1:07:24.957 AM

2018-01-18 01:07:24,957 INFO [5a60399ca07ff1ac66c910] view:1053 - bypass module system fast path

kindly guide me how to fix this issue.

0 Karma

p_gurav
Champion

Hi Hemnaath,

Could you please check add-on permission and visibility in App Manager?

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...