DBX Java_Home does not exist

[samanthajanep15]

Hi, I just downloaded DBX add in for Splunk Enterprise and it is giving me errors saying: my Java_Home path does not exist even though I know it does and cannot communicate with your task server. Please help me get the DBX app up and running. Thank you so much.

[jcoates]

On Winders

>"%PROGRAMFILES%\Splunk\bin\splunk.exe" cmd python -c "import os; print(os.environ)"

On Nix

$ $SPLUNK_HOME/bin/splunk cmd python -c "import os; print(os.environ)"

Should show you what Splunk's going to see for an environment variable. If that doesn't have the correct Java home then you'll have to use DB Connect's setup page to override with the one you want it to use.

Also note that it is picky and you must have the full JDK from Oracle, version 8. Not Hotspot, not JRE, not OpenJDK, not IBM, &c, &c.

[MuS]

Well, is $JAVA_HOME set and points to a valid supported JRE on the Splunk instance running DB connect?