Cisco eStreamer eNcore for Splunk: Status Continually "stopped"

[sdtruesdale]

Hello,

I recently installed the new Cisco eStreamer eNcore Add-on for Splunk and I am having an issue. I installed the TA on the heavy forwarder per the Cisco documentation. However, I am not ingesting logs and according the quick query (sourcetype="cisco:estreamer:status") the eNcore TA is in a stopped status (see screenshot below):

As well, with another query (sourcetype=cisco:estreamer:log) it seems there is a communication issue between the TA and the Cisco Firepower Management Center (see below screenshot):

Can anyone assist me as to why the encore TA is not starting and/or there are communication issues with the FMC? I have verified it is enabled, and configured on both the Splunk side and the Cisco Firepower Management Center, which by-the-way is on version 6.2.0.1. I verified the certificate file is in place, generated on the Cisco Firepower Management Center, and the password is correct.

Thanks in advance!

[molinarf]

There was no answer to this and I am having a similar problem. In the /opt/splunk/etc/apps/TA-eStreamer/bin/encore there are two conf files. The first is default.conf and the second is estreamer.conf. In the file estreamer.conf, I made sure that the server information under subcription which is at the bottom of the file.
I entered a valid IP for the line "host": "1.2.3.4" and a valid pkcsFilepath to where the client.pkcs12 certificate it is.
I still had problems with the estreamer being stopped.
The default one has the same information and I can't get the estreamer to start. So I input the same information into the default.conf and estreamer still isn't working.

I hope someone has an answer to this problem.

[sastrach]

This error means that the TA has not been configured yet. Specifically, if the config file has an FMC host which is either empty or = "1.2.3.4" then that will result in this error.

Have you run through the setup screen from Manage Apps > Cisco eStreamer eNcore for Splunk > Setup?

If so - did you get any errors? If not, give that a go.