Even after the correct credentials have been put into the app, when I press test connectivity, I keep getting errors. Stuff like error 500 and what not, things that have to do with the connection, but I've tested both the credentials and that the device's ports are open. Still getting these types of errors, don't know why soar isn't able to connect. App version is 3.01 and the soar version is 5.3.5.
I have the same behavior here, are there any tip to solve this issue?