Bit9 Security Platform: Why am I not getting any "Trust" information in dashboard panels?

[brooklynotss]

Followed the install instructions from here: https://splunkbase.splunk.com/app/1790/#/documentation
Everything but Trust panels seems to be working as expected, meaning data is flowing in, all other dashboard panels display information, but any dashboard panel that references Trust scores is showing no data... Any ideas?

Love the pivot! well done.

[aweitzman · Accepted solution]

Have you activated the Bit9 Software Reputation Service? You will need this activated in order to receive trust scores.

What results do you get when you run this search in Splunk?

eventtype=bit9_fileCatalog | top 0 TrustValue

[brooklynotss]

ok sorry - it's working now. I made no changes. past two days nothing was showing up for those Trust panels.

[mreynov_splunk]

There is not enough information here to answer your question. Install instructions for what? Trust scores where - ES? If so, how was your ES configured? Which data sources do you have?

[brooklynotss]

Sorry I was relying too much on the tags. This has only to do with the bit9 app. Nothing about ES. Bit9 is the answer to all of your questions.

[mreynov_splunk]

which bit9 app? link, please.

[brooklynotss]

pretty sure there is only one called Bit9 Security Platform: https://splunkbase.splunk.com/app/1790/#/documentation