App for Web Proxies: Why is the Web Data Model stuck building?

[banderson7]

Web
Web Data Model
MODEL
Objects
2 Events Edit
Permissions
Shared Globally. Owned by nobody. Edit
ACCELERATION
Rebuild Update Edit
Status
Building
Access Count
0. Last Access: 1969-12-31T19:00:00-05:00
Size on Disk
0.00MB
Summary Range
604800
Buckets
0
Updated
2016-05-13T10:18:11-04:00

It doesn't get past 0, no matter how long I leave it. I've got fields that match the Web CIM data model, and I'm trying to use the App for Web Proxies (https://splunkbase.splunk.com/app/2624/#/documentation ). Also, the instructions (http://docs.splunk.com/Documentation/CIM/4.4.0/User/Install ) optionally call to constrain the indexes each data model searches, but I don't have the Set-Up option. I'm using the latest 4.4 version, and have it installed on a Search Head Cluster.

[dshpritz]

it's possible that the accelerations are running, but it isn't finding data to accelerate. Some things to check

1. If you look at your web proxy events, are they tagged as "web" and "proxy"

2. Make sure you get events back when you run a search like:

   | datamodel Web Proxy search

3. run a search like this to make sure your accelerations are running:

   index=_audit "search_id='SummaryDirector*" "user=splunk-system-user" "*web*"`
   

4. Regarding the setup: if the SA-CIM is installed, you should see a "Setup" in it's row in the app manager.

[banderson7]

That search returns the data that I'm expecting, and are tagged as you say.
I get:dispatched search for savedsearch_id="nobody;Splunk_SA_CIM;​_ACCELERATE_DM_Splunk_SA_CIM_Web_ACCELERATE_​"
searching for index=_audit "search_id='SummaryDirector*" "user=splunk-system-user" "*web*"`
I only see "Setup" when I choose one of my three search heads. When I use the VIP address, the "Setup" command isn't listed. Also, when I enter Setup, the index I keep my logs for the web events isn't available. I think that's the problem.

I'm running a search head cluster w/ 3 search heads, and 2 standalone indexers. Why doesn't the Splunk SA Cim APP see the necessary index, when I can search it using the splunk search bar?