Alert Manager Enterprise - Event Results are not showing in Data tab

[Nithiya1]

Hello,

I have encountered an issue with the Alert Manager Enterprise application. 

Alerts are getting triggered and can see the events in AME. But couldn't find event results in Data Tab.

Could see below error when click on events:

Failed to parse search results

Retrieving workflow actions failed. Please check your connection and your permissions.

Do you have any suggestion for how to get data here?

Thank you

[gcusello]

Hi @Nithiya1 ,

what is the sharing level of your alerts?

to be visible in Alert Manager, they must be Global.

Ciao.

Giuseppe

[Nithiya1]

Hello @gcusello 

I have changed sharing level to Global.  But still i couldn't see results under data tab.