We recently installed the Add-on for JIRA and followed the instructions. Everything seems normal and when I opened my Splunk to do the search I can type
| jirarest and I see Splunk 6.5 wants to autocomplete the rest of the statement with the following:
| jirarest jqlsearch "Reporter=Bob Smith'
Since it provides an actual field for Reporter that matches one of our employees, it would seem to indicate that it can access my JIRA instance, however when I run the actual command it says-
Search Factory: Unknown search command 'jirarest'.
I have ensured the permissions are correct for my user account. Any idea of the problem?
Splunk Enterprise 6.5.1, Add-on for JIRA 2.2.0
Running on a dedicate search head