500 Internal Server Error

[syedsh]

I am on ubuntu 18, splunk 8.1.4

I downloaded 5.0.3 and 5.0.2 (for testing) anomali threat detection app from here and when I click "Manage Apps"  I get the 500 internal server error. I already followed instructions on here  but I don't have any dashboards.

root@cms:/opt/splunk/etc# grep -rl "<dashboard" /opt/splunk/etc/* | grep "\.xml" | xargs grep "<label></label>"

root@cms:/opt/splunk/etc# grep -rl "<dashboard" /opt/splunk/* | grep "\.xml" | xargs grep "<label></label>"

root@cms:/opt/splunk/etc# grep -rl "<dashboard" /opt/splunk/bin/* | grep "\.xml" | xargs grep "<label></label>"

I have no output of above commands.

2021-06-15 10:35:44,996 ERROR [60c88280667f86a434b510] error:335 - Traceback (most recent call last): File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cprequest.py", line 628, in respond self._do_respond(path_info) File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cprequest.py", line 687, in _do_respond response.body = self.handler() File "/opt/splunk/lib/python3.7/site-packages/cherrypy/lib/encoding.py", line 219, in __call__ self.body = self.oldhandler(*args, **kwargs) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/htmlinjectiontoolfactory.py", line 75, in wrapper resp = handler(*args, **kwargs) File "/opt/splunk/lib/python3.7/site-packages/cherrypy/_cpdispatch.py", line 54, in __call__ return self.callable(*self.args, **self.kwargs) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/routes.py", line 383, in default return route.target(self, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-486&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 40, in rundecs return fn(*a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-484&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 118, in check return fn(self, *a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-483&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 166, in validate_ip return fn(self, *a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-482&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 245, in preform_sso_check return fn(self, *a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-481&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 284, in check_login return fn(self, *a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-480&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 304, in handle_exceptions return fn(self, *a, **kw) File "&lt;/opt/splunk/lib/python3.7/site-packages/decorator.py:decorator-gen-475&gt;", line 2, in listEntities File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 359, in apply_cache_headers response = fn(self, *a, **kw) File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/controllers/admin.py", line 1738, in listEntities app_name = eai_acl.get('app') AttributeError: 'NoneType' object has no attribute 'get'

[mookiie2005]

We are experiencing a similar issue after upgrading t splunk 8.1.4.  Did you ever find a resolution?