Alerting

Where should I look to resolve the error related to my scheduled email alert?

Path Finder

Hi Guys,

please help me out with this issue.

I have some email alerts with reports that are scheduled at particular intervals. I have 3 total email alerts, but I am finding issue with one.
I am getting an email with the report, but the issue is, I scheduled a PDF file, but I'm also getting an empty csv file saying no source or data.

How can i rectify it or where can i check the error regarding this????

Urgent help please....

Communicator

Was this PDF generation issue ever resolved? I'm experiencing it on Splunk version 7.0.3 runing on Centos 6.2 clustered.

0 Karma

Esteemed Legend

Go to the link below, login, and click "Submit a New Case":
https://splunkcommunities.force.com/customers/home/home.jsp

Motivator
0 Karma

Path Finder

Please guys need an update on this

0 Karma

Path Finder

This doesnt help, please check the below error i am getting

0 Karma

Path Finder

I checked in python.log, i am getting this below error

2015-06-01 07:21:49,039 ERROR An error occurred while generating a PDF of this report: Failed to fetch PDF (status = 400): Unable to render PDF.

0 Karma

Esteemed Legend

If there is data in the PDF and not in the CSV then this is surely a bug and I would open a bug report.

0 Karma

Path Finder

Hello need support, urgent issue...

0 Karma

Path Finder

Hi woodcock, thanks for the reply,

the problem is, i have scheduled the report in PDF but it delivers csv file with no data

0 Karma

Esteemed Legend

Create a diag file and open a support case; this is a bug.

0 Karma