Alerting

Can you help me with a Splunk alert that generates a Zendesk ticket?

Engager

Hey All.

What is the best way to use a Splunk alert to generate a 3rd party helpdesk ticket? The 3rd party ticketing system is Zendesk. I'm not sure if I should be using the Webhook in the alert or the Fields workflow. Or if they have to work together. The thing is the alert is triggered by a search including eval, stats, and where statements.

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