The Splunk Community programs—Answers, Discussions, Trust, User Groups, Chat, etc.—are intended to provide connections that promote Splunk community and content that leads to better experiences with Splunk products.
The goal in providing these programs and bringing people together is to let the community govern itself as much as possible. The few rules we enforce are designed to balance the needs of the Splunk Community with the needs of the Splunk company.
Review our Community Guidelines here.
Some highlights from our Guidelines:
We have expectations of our members
Our members should have expectations of us
Basic decency and respect for privacy is required
You are responsible for your words, your ideas, and your conduct
Splunk likes to share its brand
We are benevolent overlords
Again, please read, review, and abide by all of the guidelines here.
Violations of Community Guidelines
Sometimes missteps happen. We get it. But we take our guidelines very seriously, and we expect every community member to take them seriously, too. To that end, we've established the following guidelines for how community moderators will handle violations of our established guidelines.
First Violation - Warning - Moderators will explain which guideline(s) were violated, and how to avoid future violations.
Second Violation - Temporary Loss of Privileges - Moderators will again explain which guideline(s) were violated, which privileges will be suspended and for how long, and how to avoid future violations.
Third Violation - Banning from Splunk Community - Moderators will again explain which guideline(s) were violated, they will review the history of violations, and they will inform the user of their banning from the site and remove all access privileges.
More Questions?
Check out our FAQ, or reach out to us anytime!
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First of all, welcome to the Splunk Community!
Our community is organized into a few programs and sections, many of which are part of this site's experience, and a few that will direct you to our other sites and resources.
Splunk Answers
This is our product questions-and-answer program - a place to ask questions, get answers, and find technical solutions, for any product in the Splunk portfolio, from passionate members of our community. Splunk Answers is organized into a series of categories and boards, and topics are further organized with Labels and Tags (see below).
Here you can start a discussion, join a conversation, build your career, or just have fun! There are areas and boards for things like Security, IT Operations, DevOps, our Splunk Tech Talks, and even a casual #Random board.
Community Slack
Lastly, join us over on our splunk-usergroups Community Slack workspace! There, you'll have even more opportunities to ask questions, get answers, and connect with your fellow Splunk practitioners.
User Groups
We have a robust Splunk User Group program, with more than 130 user groups worldwide! This link will take you to our User Group site, where you can find and join your local group and see which in-person and virtual events are coming up.
SplunkTrust
We recognize our most engaged, most passionate, and most contributing community members with a special MVP program we call the SplunkTrust. Here, you'll find a little more information about the program and its members.
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We're so glad you're here!
The Spunk Community is place to connect, learn, give back, and have fun! It features Splunk enthusiasts from all kinds of backgrounds, working at just about every kind of organization, and working in a variety of roles and functions. If you're landed here, you belong here. And we welcome you!
This space is home to several community programs and supported by both a team at Splunk and growing group of our community members, including the SplunkTrust. Please connect with any and all of us, and we've made it pretty easy to tell who's who by their Ranks and profiles.
Meet the Splunk Community Team!
Meet the folks who make up our Community Team! If you ever have any questions, concerns, or just want someone to digitally high-five, we're here for you!
Anam S
Brian W
Gretchen F
Kara D
Jenny B
Ryan P
Looking for a spot to introduce yourself? Drop us a comment below and let us know where you're joining us from!
To get started...
Have a look around! You can navigate through our community and programs by using the main navigation, and you can learn a little more about specific programs and areas in this post.
Review our Community Guidelines! These spell out some of our expectations and requirements of all community members. So be sure to take a few minutes to review them, and be sure to abide by them.
Ask questions! Splunk Answers is the place to ask questions, get answers, and find technical solutions, for any product in the Splunk portfolio.
Join us on Slack! There, you'll have even more opportunities to ask questions, get answers, and connect with your fellow Splunk practitioners.
Again, we're so glad you're here!
-- Splunk Community Team
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What happens when discussions go off-topic, and how do I avoid doing it?
Taking discussions off-topic from the original question can create confusion and generally make conversations less consumable by others in the Community.
Your engagement in the community is primary! We encourage you to post your questions, discussions, and replies. Your inquiry and conversation are among the primary way our community grows and thrives.
Making sure that conversations remain on-topic is also very important. This standard helps the next person who reads the post follow the conversation—hopefully toward a solution.
When discussions go off-topic
Sometimes, someone will ask a new question as a reply to their own post, effectively organizing the discussion by their own thought process rather than by subject matter. Or they may engage in another person's discussion thread with a topically unrelated comment.
Old posts may also spring to life this way—perfectly fine unless the conversational logic is disrupted to the point of confusion. Replies that don't follow a logical flow through the thread are less likely to grab the community's attention compared to a new post.
However it happens, the result is a confusing thread.
Be patient
This is a peer-to-peer community. Not every question will attract an answer right away.
What can you do? Be sure to provide as much information as you can, and make sure your questions are clear so people can chime in and help out. Be sure to check out our How to create meaningful posts article.
Additional Resources
How to create meaningful posts
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How do I get comfortable with commenting and contributing to discussions?
“I’m new to Splunk and don’t want to ask a beginners question” “I don’t know enough about Splunk to help others: should I still ask my own question?"
The Splunk Community is filled with all sorts of people, from all over the world, holding different roles, and with different levels of technical skill and experience.
If one person is looking for information or wondering about a question or topic, it’s most likely that they aren’t the only one. Your engagement will contribute to the group’s discovery and learning. Once you ask — and only if you ask — your question has a chance of being answered.
What tips can I keep in mind when looking for information or help?
Start by searching | Getting ready to post | Helping others
Start by searching
A search is the best beginning when you have a problem or question in mind. You may uncover a thread already underway in Find Answers, or an article in the Knowledge Base.
If you find a definitive post — like a solution or a useful conversation — you can still contribute by weighing in. Your perspective might be just what others need to consider.
Didn’t find what you were looking for? Go ahead and start the discussion.
Getting ready to post
Now that you feel comfortable sharing in the community, we highly suggest you read the How do I create meaningful posts article.
Helping others in the community
This is a peer-to-peer community. If you find yourself feeling hesitant about answering other members’ questions, we’re here to tell you you don’t have to be.
Remember that there can be many ways to tackle a problem, so solutions for any potential question aren't necessarily absolute. Your reply, anecdote, or interjection isn’t expected to be the only approach.
Even providing anecdotes or sharing a similar problem and its solution can provoke more thought and elicit ideas—whether from the original poster or other members. The more you start to share with the community, the more confident you can become. Go, you!
All members add value to the Splunk Community - we encourage you to explore, consume, reply and inquire. The more you do this, the more you help yourself and can help the community.
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