Why Can't I Edit my KPI Search Schedule?

[TylerJVitale]

In ITSI, when I go to configure my KPIs, the Search Schedule option is always locked. Does anyone know why I can't change this?

Additionally, when I create a generic KPI from scratch, the Calculation Controls tab won't load, but when I save the KPI and then go back in to edit it, the tab loads. Why doesn't it ever work the first time?

[esnyder_splunk]

Hi Tyler, is the KPI linked to an ad hoc search? If that's the case, the search schedule and other calculations are controlled in Configure > KPI Base Searches and are therefore not configurable in the service definition.

[roman3ro]

I'm seeing the same issue on ITSI v 4.2.0. Did you find a fix?

[TylerJVitale]

Splunk Support found a fix after 1.5 months, so I recommend opening a ticket with them. I don't know what the fix was