Splunk IT Service Intelligence

Splunk IT Service Intelligence: Service Analyzer Sparklines for entities not displaying consistently

sail4lot
Path Finder

Hi all,
I have ITSI 3.4.2 running with about 5k entities and about 200 services. When I view services down to the entity level on my KPIs, the sparklines start to render-but then just completely stop about halfway back, then eventually result in flat lines (with a value still to the right). Clicking into the entity shows the expected sparkline so I know the data is there and right.
Is this a known bug or issue? Does anyone have similar problems and a fix?
For what it's worth, the same behavior exists in multiple different browsers.

Thanks.

0 Karma

VatsalJagani
Champion

Hello @sail4lot, it would be great if you can share browser console errors and masked screenshots (if possible).

0 Karma

sail4lot
Path Finder

Sorry, it's on a different system. Is it possible that there are performance limits in rendering the sparklines for some reason?

What I am also learning, I think, is that the sparklines reflect values that correspond to info_min_time and info_max_time in the itsi_summary index, NOT the time that the KPI was run. So, if I have a KPI that looks at data from 45-60 minutes ago, the data point appears at a location on that sparkline that seems to match one of those two times, not the KPI run time. I imagine this contributes to the problem a little as well.

0 Karma
Get Updates on the Splunk Community!

Splunk Forwarders and Forced Time Based Load Balancing

Splunk customers use universal forwarders to collect and send data to Splunk. A universal forwarder can send ...

NEW! Log Views in Splunk Observability Dashboards Gives Context From a Single Page

Today, Splunk Observability releases log views, a new feature for users to add their logs data from Splunk Log ...

Last Chance to Submit Your Paper For BSides Splunk - Deadline is August 12th!

Hello everyone! Don't wait to submit - The deadline is August 12th! We have truly missed the community so ...