Splunk IT Service Intelligence
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

How do I Customize ITSI Episode Assignment drop down in "Episode Review" to use custom group names

kevincmartin
Engager
‎04-24-2019 10:56 AM

I am on ITSI version 4.1.0, and wanting to point the "Unassigned" drop down list to custom lookup list of team names instead of the default list that out of the box shows all users that are authorized to log into Splunk. This will enable Episodes to follow a workflow aligning to the team that the issue was escalated to.

0 Karma
Reply

esnyder_splunk
Splunk Employee
Splunk Employee
‎10-25-2019 10:13 AM

This dropdown cannot be customized. All names in the dropdown must be ITSI users.

Reply
Get Updates on the Splunk Community!

Enter the Dashboard Challenge and Watch the .conf24 Global Broadcast!

The Splunk Community Dashboard Challenge is still happening, and it's not too late to enter for the week of ...

Join Us at the Builder Bar at .conf24 – Empowering Innovation and Collaboration

What is the Builder Bar? The Builder Bar is more than just a place; it's a hub of creativity, collaboration, ...

Combine Multiline Logs into a Single Event with SOCK - a Guide for Advanced Users

This article is the continuation of the “Combine multiline logs into a single event with SOCK - a step-by-step ...