Splunk Enterprise

How do I contact the Splunk team to get by license reset temporarily?

bibhanda
New Member

Hello,

   we have a license Splunk, and running into the below error

restricting search to internal indexes only (reason: [DISABLED_DUE_TO_VIOLATION,0])

how do i contact the Splunk team to get by license reset temporarily?

I do not have the email or login portal of the account holder who initially created the Splunk cluster to contact the support

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richgalloway
SplunkTrust
SplunkTrust

If you don't have the license owner's info any longer then do you know anyone with entitlement to open a support case?  If not then it's like putting your system's root password into a safe and then losing the safe.  Things become a lot harder.

Contact your Splunk account team for assistance.  They can work with Support to assign a new license owner.  They may even be able to get a license reset key for you.

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