some issues with short id we cant able to search through incident review, actually the paloalto saor is integrated with splunk, some incidents will changing their status and short id creating from xsoar its reflecting in splunk but we cant able to search with that short id in incident review. only short id created by Xsoar we can't able to searchable remaining shortid in splunk can be searchable . Please provide me how to resolve this issue
Hello Please give me suggestion to resolve this