Splunk Cloud Platform

How can I get my Splunk Cloud Instance Restart (Free Trial does not entitle me to contact support)?

splalve
Engager

Hello, 

I have just setup a Splunk Cloud Trial and installed the Add-on for Microsoft Cloud Services. When completed I get a message saying: 

Splunk must be restarted for changes to take effect. Contact Splunk Cloud Support to complete the restart.

However with a trial account I am not entitled to contact support. How can I get my Splunk Cloud instance to restart? 

 

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Splunker96
Builder

Please accept the solution if your problem got fixed.

0 Karma

Splunker96
Builder

Hello,

Did your problem got fixed?

 

Thanks

0 Karma

inventsekar
Super Champion

Q - However with a trial account I am not entitled to contact support. 
A - just to restart the Splunk Cloud instance, you will not require a Splunk Support entitlement. 

contact the splunk cloud support and update them this issue, they will do the splunk cloud restart for you. 


Q - How can I get my Splunk Cloud instance to restart?

A - we can not get to our Splunk Cloud instance ourselves. only Splunk Cloud Support team can get into our Splunk Cloud instance and take care of the maintenance and support works. 

 

 

PS ... If any post helped you in any way, pls give a hi-five to the author with an upvote. if your issue got resolved, please accept the reply as solution.. thanks.
0 Karma

feclarence4
Engager

same problem here

0 Karma

Splunker96
Builder

Only way is to open a case to splunk support requesting the restart

0 Karma

Alexas
Engager

I have the same problem, so perhaps the Free Trial is not including Add-ons 😞

0 Karma

slnsalim
Loves-to-Learn Lots

Ditto. Just installed the Salesforce Add-On to test it and got the same message.

0 Karma

libs
Engager

Same problem

0 Karma
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