Splunk Cloud Platform

Error has occurred to export PDF of dashboard which has cluster map.

Maruyama
Observer

Error has occurred to export PDF of dashboard which has cluster map.

Unable to render PDF.

I specified tile of visualizations as following:
https://mt3.google.com/vt/lyrs=m@114&z={z}&x={x}&y={y}

Error message has changed

Unable to render PDF.


If I remove Cluster Map from dashboard, I can export PDF.
Because I used Splunk Cloud,  I don't know how to modify web.conf.

How shoud I solve it?

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PickleRick
Ultra Champion

As you said - since it's a Splunk Cloud instance, not your on-prem installation, you can't directly edit web.conf.

You might want to contact support on this one.

0 Karma

Maruyama
Observer

Hi @PickleRick 

Thank you. I transfered message to English.

0 Karma

PickleRick
Ultra Champion

Hi @Maruyama 

It's nice to see you found Splunk Answers but please stick to english. Not only it helps keep the community well-communicated since all the threads and solutions are searchable in a uniform way but also maximizes the chance of you getting a relevant answer to your question.

 

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