Why can't I access Splunk Cloud platform trial?

[geetanjaligajar]

I got a free trial of the cloud platform on 12th Dec. Now that I am trying to access the account it says your account has been blocked out. Please try again later or contact the administrator. This happened with me when I tried with different email addresses. 

Could you please help me with this?

[gcusello]

Hi @geetanjaligajar,

did you used a different account?

Ciao.

Giuseppe

[geetanjaligajar]

Thanks for your comment.

I'm trying with the same account that I used to access splunk free cloud. And my trial is yet to finish.

But every time I revisit the platform it says login failed.