Security

Has anyone else run into this Product Version info error?

flyers777
Explorer

Not sure what happened this morning but I was unable to log in as admin. I noticed that it had orphan some of my alerts with my admin account even though it was still active and found this error below. Has anyone ran into a similar situation. I was able to login after restarting the Splunk service on the Indexer and forwarder. Thanks again.

startup:112 - Unable to read in product version information; [HTTP 401] Client is not authenticated

Labels (1)

jessieb_83
Path Finder

Running 9.2 and getting the same error

0 Karma

cabauah
Path Finder

we're getting same error on 9.0.1, any solution

0 Karma

isoutamo
SplunkTrust
SplunkTrust

Hi

if possible try to restart and then update to latest 9.0.5 version (especially if you have only one single node).

r. Ismo

cabauah
Path Finder

we're able to access functionality but that's appearing on the _internal logs and we don't know impact. is it a known issue for 9.0.1?

0 Karma

gesa_behrens
Path Finder

I don't have any problems using splunk, but since the upgrade to 9.0.1 I get this error in python.log.

I have no idea what action produces this error. Python is up to date.

Any hints on what this message wants to tell me?

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Where Innovation Takes Flight: The Splunk4Aviation Flight Sim Lands at .conf26

If you hear someone at .conf26 shouting "gear down, GEAR DOWN" across the show floor, you have found us.  The ...

Turn Cisco Telemetry Into Action with Cisco Data Fabric, powered by the Splunk ...

The surge in machine data is already hitting enterprise budgets, and the agentic era will only intensify it. ...

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...