Office Hours FAQ

Community Office Hours FAQ

Community Office Hours FAQ

Details for scheduled sessions can be found in the Community Office Hours section of the Splunk Community.

What’s the goal of Community Office Hours?

  • Review and answer questions submitted by office hour participants
  • Help new customers get up-and-Splunking quickly 
  • Provide hands-on guidance and best practices to Splunk admins and users of all experience levels
  • Share tips and tricks that may not be well-known or obvious

Who can attend these sessions?

  • Community Office Hours are designed for onboarding and early-maturity customers, but are open to anyone interested in learning more about Splunk Platform in a live, hands-on environment.
  • You must register to attend a session. 

How do I submit questions?

  • Please submit questions in advance by responding to the session thread in Community or by posting in the #office-hours user Slack channel (request access here)

Please note: 

  • We will prioritize pre-submitted questions first, then will open the floor up to live Q&A
  • We will prioritize questions that we feel are good for the broader group, such as
    • Questions that are frequently asked, 
    • Questions that receive high upvotes in Community (or Slack). 
  • While we will attempt to answer all questions, we are limited on time.

What’s the session format?

  • A majority of the 30-minute session (20-25 mins) will be dedicated to answering pre-submitted questions. 
  • Last portion (5-10 mins) will be an open Q&A, where participants can unmute or post their question in the chat.
  • In general, we'll target 5 minutes per question to help us get to everyone. 
  • Please note: We’ll work in a demo environment, so it may not match your individual environment.

Who’s leading the discussion?

  • Subject matter experts from various Splunk technical, product, and support teams will be available to answer questions.
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Last update:
‎02-23-2023 08:21 AM
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