Installation

Why is there Windows Installation Rollback error?

Stevelim
Communicator

I am performing a migration of an 8.2.2 Splunk instance into a new VM. I have copied the entire $SPLUNK_HOME (D:\Splunk) folder into the new VM machine and ran the installer. The installer fails with rollback. I have the logs with me and here is an excerpt of the failure:

MSI (s) (DC:AC) [14:20:49:588]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3EE8.tmp, Entrypoint: FirstTimeRunCA
FirstTimeRun: Warning: Invalid property ignored: FailCA=.
FirstTimeRun: Info: Properties: splunkHome: D:\Splunk.
FirstTimeRun: Info: Execute first time run.
FirstTimeRun: Info: Enter. Args: "D:\Splunk\bin\splunk.exe", _internal first-time-run --answer-yes --no-prompt
FirstTimeRun: Info: SystemPath is: C:\Windows\system32\
FirstTimeRun: Info: Execute string: C:\Windows\system32\cmd.exe /c ""D:\Splunk\bin\splunk.exe" _internal first-time-run --answer-yes --no-prompt >> "C:\Users\********\AppData\Local\Temp\splunk.log" 2>&1"
FirstTimeRun: Info: WaitForSingleObject returned : 0x0
FirstTimeRun: Info: Exit code for process : 0x2
FirstTimeRun: Info: Leave.
FirstTimeRun: Error: ExecCmd failed: 0x2.
FirstTimeRun: Error 0x80004005: Cannot execute first time run.
CustomAction FirstTimeRun returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:20:57: InstallFinalize. Return value 3.

Anyone has any insights?

Labels (1)
Tags (2)
0 Karma
1 Solution

Stevelim
Communicator

If anyone is stuck like me, the solution I had was to re-run with the same version of Splunk before running the latest installer.

View solution in original post

0 Karma

Stevelim
Communicator

If anyone is stuck like me, the solution I had was to re-run with the same version of Splunk before running the latest installer.

0 Karma
Get Updates on the Splunk Community!

Observability | Use Synthetic Monitoring for Website Metadata Verification

If you are on Splunk Observability Cloud, you may already have Synthetic Monitoringin your observability ...

More Ways To Control Your Costs With Archived Metrics | Register for Tech Talk

Tuesday, May 14, 2024  |  11AM PT / 2PM ET Register to Attend Join us for this Tech Talk and learn how to ...

.conf24 | Personalize your .conf experience with Learning Paths!

Personalize your .conf24 Experience Learning paths allow you to level up your skill sets and dive deeper ...