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- 404 not found error after the upgrade of the Windo...
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corti77
Contributor
09-03-2021
06:07 AM
Running Splunk 8.1.4 and Splunk app for Windows Infrastructure 2.0.1. I tried to upgrade to 2.0.4 and after restart splunk service I get the error 404 when I try to access the App.
checking splunkd.log I see the following:
ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\customize_features.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\guided_setup.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\host_information.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\infra_home.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\lookup_builder.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\lookup_migrator.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\windows_host_inventory.html: The system cannot find the path specified.
09-03-2021 15:00:03.577 +0200 ERROR PropertiesMap - Cannot open: C:\Program Files\Splunk\etc\apps\splunk_app_windows_infrastructure\default\data\ui\html\windows_perfmon.html: The system cannot find the path specified.
Checking the file system, the folder html is not present . could someone explain me what is happening?
thanks a lot
1 Solution
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yannK
Splunk Employee
09-03-2021
10:37 AM
Your app upgrade failed, and did not install all the required files under default.
check your file system permissions, maybe a write permission is lacking,
If the UI upgrade failed, an alternative solution is to do a manual upgrade
- stop splunk
- get the windows app installer (.spl or .tar.gz)
- and manually untar it in your SPLUNK_HOME/etc/app folder (it should overrite your windows app folder)
- verify that the html files are now present
- then restart splunk and retry.
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corti77
Contributor
09-06-2021
02:44 AM
I manually install the app and after restarting splunk, the folder finally appeared.
thanks a lot!
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yannK
Splunk Employee
09-03-2021
10:37 AM
Your app upgrade failed, and did not install all the required files under default.
check your file system permissions, maybe a write permission is lacking,
If the UI upgrade failed, an alternative solution is to do a manual upgrade
- stop splunk
- get the windows app installer (.spl or .tar.gz)
- and manually untar it in your SPLUNK_HOME/etc/app folder (it should overrite your windows app folder)
- verify that the html files are now present
- then restart splunk and retry.
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