Building for the Splunk Platform

Splunk SSL Error with Python

daniel333
Builder

Morning everyone,

Came in to work today and seeing this error. Anyone familiar with it? What's the impact and fix? Stock install of Splunk with no custom certs.

03-16-2020 03:01:55.285 -0700 ERROR ExecProcessor - message from "/opt/splunk/bin/python2.7 /opt/splunk/etc/apps/splunk_instrumentation/bin/instrumentation.py" HTTPSConnectionPool(host='e1345286.api.splkmobile.com', port=443): Max retries exceeded with url: /1.0/e1345286/81416994-c2ef-5c6f-a3de-68fb09953b0d/100/0?hash=none (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:742)'),)) 
Labels (2)

youngsuh
Communicator

where you able to fix?

0 Karma

joele23
Engager

I am having the same issue. To add some more info, if I log onto the system and run python 3 (system version not splunk) the script works fine. When I try with using Splunk I get ssl errors. Here is a cut from the error output:

Traceback (most recent call last):
File "/opt/splunk/lib/python3.7/site-packages/urllib3/util/ssl_.py", line 322, in ssl_wrap_socket
context.load_verify_locations(ca_certs, ca_cert_dir)
FileNotFoundError: [Errno 2] No such file or directory

0 Karma

PavelP
Motivator

Hello @joele23

this is actually other issue, so it's better to create a new question

0 Karma

PavelP
Motivator

Hi @daniel333,

is this still open? According to SSLlabs the cert is OK

0 Karma
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