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Splunk Add-on for Cisco ASA 3.2.4: DateParserVerbose - Failed to parse timestamp. Defaulting to timestamp of previous event

kmanson
Path Finder

On our Heavy Forwarder 6.3.3 with Cisco ASA 3.2.4 we keep receiving DateParserVerbose - Failed to parse timestamp. Defaulting to timestamp of previous event. Why does the Cisco ASA TA have a TIME_PREFIX without a complete regex?

[cisco:asa]
TIME_PREFIX = ^
MAX_TIMESTAMP_LOOKAHEAD = 30

Sanitized Sample log
Mar 17 04:16:58 10.10.10.10 Mar 17 2016 04:16:58: %ASA-6-305011: Built dynamic UDP translation from Inside:10.10.20.20/2595 to Outside:8.8.8.8/2595

0 Karma

lakshman239
Influencer

As you know, the Verbose errors indicates that splunk is unable to parse the timestamp using the strptime (TIME_FORMAT) in the sourcetype. you can do a few things.
1. enable DEBUG by creating file 'log-local.cfg' (copy of log.cfg) in /opt/splunk/etc with following additions
category.DateParserVerbose=DEBUG
category.AggregatorMiningProcessor=DEBUG
2. restart splunk and check for DataVerbose errors. this will show the strptime format issue for you to see how splunk interprets the event timestamp.
3. update your props.conf to reflect something like the below (adjust as needed)

TIME_PREFIX = ^
TIME_FORMAT = %b %d %H:%M:%S
MAX_TIMESTAMP_LOOKAHEAD = 30
SHOULD_LINEMERGE = false
LINE_BREAKER = ([\n\r]+)\w{3}\s+\d{1,2}\s+\d{2}:\d{2}:\d{2}\s+
TRUNCATE = 999999

0 Karma

jcooperFossil
Path Finder

I'm having the same issue, and I'm running 3.2.6
My default props.conf shows:

[cisco:asa]
TIME_PREFIX = ^
MAX_TIMESTAMP_LOOKAHEAD = 30
SHOULD_LINEMERGE = false
KV_MODE = auto

My timestamps are coming in like:
Mar 13 00:00:56

0 Karma

lakshman239
Influencer

Is your issue resolved now? on Cisco ASA add-on 3.2.6 we don't have parsing errors. on your sourcetype stanza above, MAX_TIME* should appear in the following line. I assume that's not a oversight

0 Karma
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