All Apps and Add-ons

Splunk Add-On for Tenable: Why are these errors showing up after the update to version 5.1.2?

gworkun
Explorer

Have had it working before, but Add-On for Tenable to use for Security Center is failing after update to 5.1.2 version. Using this version of the app on a Heavy Forwarder.

Using Security Center 5.6.1.

Using Splunk 7.0

Receiving the following two internal error logs from the app:

"17:54:35,059 +0000 log_level=ERROR, pid=7192, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "global_settings" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - cannot concatenate 'str' and 'NoneType' objects'.  See splunkd.log for stderr output."}]}"

And

"17:54:32,882 +0000 log_level=ERROR, pid=8140, tid=MainThread, file=config.py, func_name=log, code_line_no=50 | UCC Config Module: Fail to load endpoint "servers" - Unspecified internal server error. reason={"messages":[{"type":"ERROR","text":"External handler failed with code '1' and output: 'REST ERROR[1021]: Fail to decrypt the encrypted credential information - 'clear_password''.  See splunkd.log for stderr output."}]}"

We haven't seen these errors before when attempting to ingest logs. Connection should be good, .conf files look correct. Are there some .py files that need adjustment or any ideas? Thanks!

tjohnson341
Explorer

We are seeing an issue with the same log messages in an environment I support. Were you able to diagnose the issue?

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