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Calendar Heat Map - Custom Visualization: How do I resolve error "Failed to load source for Timeline visualization"?

duraij
Explorer

Hi, We are on 6.4.4. Getting "Failed to load source for Calendar Heat Map visualization." when I click on the "Calendar Heat Map visualization"(tried all these versions 1.0/1.1/1.2) app? please help.Would really appreciate the response.

0 Karma
1 Solution

niketnilay
Legend

@duraji, we had used Calendar Heat Map with Chrome on 6.4 and it worked for us. So you might still try to some more playing around with your browser (since the same worked on IE, it will not be custom visualization access/permission issue). Have you tried clearing Chrome browser history after bumping Splunk?

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| makeresults | eval message= "Happy Splunking!!!"

View solution in original post

0 Karma

niketnilay
Legend

@duraji, we had used Calendar Heat Map with Chrome on 6.4 and it worked for us. So you might still try to some more playing around with your browser (since the same worked on IE, it will not be custom visualization access/permission issue). Have you tried clearing Chrome browser history after bumping Splunk?

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

niketnilay
Legend

Hi @duraji, were you able to resolve the issue?

____________________________________________
| makeresults | eval message= "Happy Splunking!!!"
0 Karma

duraij
Explorer

Yes After clearing the cache and restarting the browser it worked fine.Thanks for the response.

0 Karma

niketnilay
Legend

Yay!!! Glad to know that it worked. Let me convert my previous comment to Answer so that you can Accept to mark the same as Answered.

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| makeresults | eval message= "Happy Splunking!!!"
0 Karma

niketnilay
Legend

For 6.4.4 I think only 1.0 will work. Please confirm whether you are having issue with Calendar Heat Map or Timeline visualization as your description is misleading. Please verify the permissions that it has proper access and is accessible by All Apps.

<YourSplunkServer>/en-US/manager/permissions/launcher/apps/local/timeline_app
<YourSplunkServer>/en-US/manager/permissions/launcher/apps/local/calendar_heatmap_app
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| makeresults | eval message= "Happy Splunking!!!"
0 Karma

duraij
Explorer

Thanks for the response and Sorry , I am having issues with CalendarHeatmap and not Timeline visualization .Yes I am using calendar heatmap 1.0 version.I found out that CalendarHeatmap works fine in InternetExplorer but not in Chrome Browser.

0 Karma
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