Authorization Token for Splunk Add-on for AppDynamics not Working

[sacchini]

Hi Splunk Community,

I have recently installed the Splunk Add-on for AppDynamics, Version 1.6.0 and have been unsuccessful in getting the application to log into a shared controller hosted by AppDynamics:

2017-09-11 16:44:29,288 +0000 log_level=ERROR, pid=6244, tid=Thread-4, file=engine.py, func_name=_send_request, code_line_no=315 | [stanza_name="Service_KPI_AverageResponseTime"] The response status=401 for request which

Within the Inputs section of the Splunk App it indicates to us the following Authorization Token for a multi-tenant controller use the output of: echo -n '@:' | base64'

I've tried updating this section with a SSO based account as well as a AppDynamics local account with no success. I've also tried removing the ' in the string but nothing works. Has anyone had any success here?

[jeffbat · Accepted solution]

The Authorization Token field is the value returned when you change your username:password into base64.

On a Linux machine you would use:
For a single tenant controller use the output of.:

echo -n '@customer1:' | base64

For multi-tenant controller use the output of:

echo -n '@:' | base64

On a Windows machine you can use Powershell with this at a command line:
For a single tenant controller use the output of.:

powershell "[convert]::ToBase64String([Text.Encoding]::UTF8.GetBytes(\"@customer1:\"))"

For multi-tenant controller use the output of:

powershell "[convert]::ToBase64String([Text.Encoding]::UTF8.GetBytes(\"@:\"))"

[sacchini]

Thanks Jeff! That worked.