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Access Violation, cannot read at address

Labertal
New Member

Hallo,
i have a problem with my splunk server version 5.0.5.
The Problem looks similar to this one:
http://answers.splunk.com/answers/53230/vmware-app-scheduled-searches-are-crashing
There is an error every minute.
I have the following Apps installed:
Splunk for Microsoft Exchange,
Splunk Support LDAP,
S.o.S,
Sideviews Utils,
Google Maps,
Deployment Monitor,
Keywords,
IP Reputation

Has anyone a solution for the problem?

[build 179365] 2013-10-16 15:32:38
Access violation, cannot read at address [0x0000008000031841]
Exception address: [0x00000001407165FF]
Crashing thread: dispatch
MxCsr: [0x0000000000001F80]
SegDs: [0x000000000000002B]
SegEs: [0x000000000000002B]
SegFs: [0x0000000000000053]
SegGs: [0x000000000000002B]
SegSs: [0x000000000000002B]
SegCs: [0x0000000000000033]
EFlags: [0x0000000000010202]
Rsp: [0x00000000027C8810]
Rip: [0x00000001407165FF] ?
Dr0: [0x0000000000000000]
Dr1: [0x0000000000000000]
Dr2: [0x0000000000000000]
Dr3: [0x0000000000000000]
Dr6: [0x0000000000000000]
Dr7: [0x0000000000000000]
Rax: [0x0000008000031841]
Rcx: [0x0000000002C590A0]
Rdx: [0x00000000027C8860]
Rbx: [0x000000000333CD40]
Rbp: [0x000000000333D330]
Rsi: [0x0000000002C590A0]
Rdi: [0x0000000002C592E0]
R8: [0x0000000000000000]
R9: [0x0000000002C592E0]
R10: [0x0000000000000080]
R11: [0x0000000000000003]
R12: [0x0000000000000000]
R13: [0x0000000002C59370]
R14: [0x00000000027C8B90]
R15: [0x000000000333F470]
DebugControl: [0x000000014080D8F3]
LastBranchToRip: [0x0000000000000000]
LastBranchFromRip: [0x0000000000000000]
LastExceptionToRip: [0x0000000000000000]
LastExceptionFromRip: [0x0000000000000000]

OS: Windows
Arch: x86-64

Backtrace:
[0x00000001407165FF] ?
[0x00000001404D2030] ?
[0x00000001404615F2] ?
[0x0000000140D3CC6F] ?
[0x00000001403B767D] ?
[0x0000000140D3CC6F] ?
[0x0000000140CDE3D5] ?
[0x00000001403A21A6] ?
[0x00000001403B6B94] ?
[0x0000000140CDD725] ?
[0x0000000140CE23E8] ?
[0x0000000140CEB275] ?
[0x0000000140A08E02] ?
[0x00000001400040C7] ?
[0x00000000754737D7] endthreadex + 71/272
[0x0000000075473894] endthreadex + 260/272
[0x000000007772652D] BaseThreadInitThunk + 13/96
[0x000000007795C541] RtlUserThreadStart + 33/1024
Crash dump written to: C:\Program Files\Splunk\var\log\splunk\C__Program Files_Splunk_bin_splunkd_exe_crash-2013-10-16-15-32-38.dmp

SRVSPLUNK /6.1 Service Pack 1
Threads running: 3
argv: [splunkd search --id=SummaryDirector_1381930357.115 --maxbuckets=0 --ttl=30 --maxout=50000 --maxtime=8640000 --lookups=0 --reduce_freq=10 --user=splunk-system-user --pro --roles=admin:power:splunk-system-role:user]
terminating...

0 Karma

Labertal
New Member

I´m not sure, but I think it was a problem with the IP Reputation App. I deactivated the app and the problem was solved.

0 Karma

jichen
Explorer

So,it should caused by a related scheduled search, can we see some info related in splunkd.log?I'll check later

0 Karma

jichen
Explorer

hi,I have the same problem with version 5.0.5. How to solve it.

0 Karma

hexx
Splunk Employee
Splunk Employee

I'm confident that this is crash has been already identified as SPL-68356 and fixed in Splunk 5.0.5.

0 Karma

Labertal
New Member

Thanks for the answer. I opened a support case.

0 Karma

alacercogitatus
SplunkTrust
SplunkTrust

Have you filed a Support Case for this?

0 Karma
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