Whenever we turn on the the API collection for local load balancer metrics, it will work for a few minutes to a couple of hours, but ultimately it will stop collecting the data. Every time it does this, we get the below error message: 2019-04-22 11:06:22,765 ERROR pid=33429 tid=Thread-46 file=f5_bigip_scheduler.py:run:177 | Error in F5BigIPWorker.run() - Traceback: Traceback (most recent call last): File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/f5_bigip_scheduler.py", line 167, in run items=query.fetch() File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/F5_iControl_Template.py", line 77, in fetch return [event for partition in partitions for event in self.fetch(partition)] File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/F5_iControl_Template.py", line 136, in _fetch dataAgainst=F5_iControl_API.run(bigip=bigip, api=aApiAgainst, params=dataWith) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/F5_iControl_API.py", line 90, in run return method(params) if params else method() File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/bigsuds.py", line 416, in wrapped_method result = method(*args, **kwargs) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/client.py", line 542, in __call_ return client.invoke(args, kwargs) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/client.py", line 602, in invoke result = self.send(soapenv) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/client.py", line 637, in send reply = transport.send(request) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/transport/https.py", line 64, in send return HttpTransport.send(self, request) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/transport/http.py", line 77, in send fp = self.u2open(u2request) File "/app/splunk/etc/apps/Splunk_TA_f5-bigip/bin/Splunk_TA_f5_bigip/suds/transport/http.py", line 118, in u2open return url.open(u2request, timeout=tm) File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open response = self._open(req, data) File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open '_open', req) File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain result = func(*args) File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open context=self._context) File "/app/splunk/lib/python2.7/urllib2.py", line 1201, in do_open r = h.getresponse(buffering=True) File "/app/splunk/lib/python2.7/httplib.py", line 1121, in getresponse response.begin() File "/app/splunk/lib/python2.7/httplib.py", line 438, in begin version, status, reason = self._read_status() File "/app/splunk/lib/python2.7/httplib.py", line 394, in _read_status line = self.fp.readline(_MAXLINE + 1) File "/app/splunk/lib/python2.7/socket.py", line 480, in readline data = self._sock.recv(self._rbufsize) File "/app/splunk/lib/python2.7/ssl.py", line 766, in recv return self.read(buflen) File "/app/splunk/lib/python2.7/ssl.py", line 653, in read v = self._sslobj.read(len) SSLError: ('The read operation timed out',) We have a case opened with F5, but they are pretty much useless. Wondering if anyone else has had this issue and what they did to resolve this? ... View more

We are trying to create a report of all the folders currently in box and all of the folder's collaborators. With the current edition, we can only see one level up, but we would like to see the entire folder path. I know its somewhat possible with the standard API, but wondering if we could get that functionality with the Splunk Add-on for Box? ... View more

I have made a copy of the nwsdk_query and put it in local and changed the max_meta to a much higher number, but it still only polls 25,000 events at a time. I then thought maybe it was reading the default file, so I changed that to a different number, but it still only polls at 25,000 events. We are currently operating at 35,000k EPS, so only polling 25k every 5 seconds isn't going to work. We've had this running now for 3 days, and it still hasn't even caught up to the 1st day we started on. Any help would be much appreciated. ... View more