Did you follow the steps for SSL: https://docs.appdynamics.com/display/PRO41/Enable+SSL+for+.NET Cheers, Theo ... View more

HI, IT would be great if you could email me your complete and zipped %ProgramData%\AppDynamics\DotNetAgent directory. Please do NOT attach it on the community post  as it includes your credentials. In case you are a Pro customer send it to help@appdynamics.com including the details in this post.  Otherwise, send it to tjungeblut @ appdynamic . com for review. Thanks, Theo ... View more

Hi Kahu, if you could zip up and email the %ProgramData%\AppDynamics\DotNetAgent directory and email it to (tjungeblut  @ appdynamics.com) for review that would be great as it would allow us to understand what is going wrong . Thanks, Theo ... View more

Hi David, As you already opened a support ticket for this issue, the team will assist you through the regular support system for this issue. Kind regards, Theo Jungeblut ... View more

Hi Matthey, Glad to hear that you figured it out. I think the confusion come from the fact that you downloaded the self service trial version which uses the full pro agent, talking to our SaaS for the controller. The lite version is a different setup where agent and controller are installed on the same machine and therefore no communication settings are required. Kind regards, Theo ... View more

Hi Karen, I do not see any W3WP (IIS) log entries which would be expected if the app agent is loaded correctly. This has typical can have one of this reasons: 1.) No load on the IIS, assuming that the website you host is using ASP.NET.. Also make sure to execute the aspx page you use for testing at least a few times. 2.) Did you have any other profiler or APM tool installed before?  Can you please check if there is any other APM solution installed on the system(Microsoft Operational Manager- MoM)?.  Please confirm the value for the following:  1) value of "COR_PROFILER" system level environment variable.  2) value of "COR_PROFILER" under the following registry keys if they exist (You can search for this key and let us know the value)  HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\IISADMIN  My Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\  My Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\  My Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\   Let us know if this helped to solve the issue.   Kind regards, Theo ... View more

Hi Henrik, What version of SharePoint are you using? In general, I would recommend you to try out the Pro trial as it includes many new features, support for new version of frameworks and bug fixes as the lite agent and we have many customer I am aware of using it successfully with SharPpoint. Kind regards, Theo ... View more

Hi Fernando, What OS version are you running? You application is hosted in IIS, right? Could you provide the log files zipped up  and attach them to this conversation. The logs should be located in: c:\AppDynamics\Logs/ Thanks, Theo ... View more

Hi Wayne, the lite version currently does not support Windows 8. I would suggest you to sign up for the self service trial which give you the pro agent for a trial phase for free. Kind regards, Theo ... View more

Hi Eric,  From what I see in you provided diagram and ticket, the customer is using the .NET Service But for communications. The Service Bus is support and listed in the supported frameworks list. It would be good to get the log files for both the frontend and the Azure hosted services. Finally, it would be important to know if the ocmmunication is sync or async between the frontend and the services. Theo ... View more