Hi @skramp, if you are talking about this post , i am the post writer, thought to post the question in Splunk community to get support in this. Below is one of the CSVs i have tried import: ServiceTitle;ServiceDescription;DependentServices; Splunk;;SHC | IND; SHC;;Server1; IND;;server2; server1;;; server2;;; in the 1st environment it gives: File preview : 0 total lines   in the 2nd environment, it gets imported successfully, displaying all the rows. ... View more

  Hello, I am following this  to import multiple services along with their dependencies, and below is the sample excel CSV  i am trying to import, utf-8 encoded : Service Title Service Description Dependent Services Splunk   SHC | IND SHC   Server1 IND   server2 server1     server2     But when the upload is finished, the file preview shows 0 total lines as in the below screenshot:     When i tried to do the same file import in another splunk environment, it went well. Given that i am admin in both environments and both environments with versions as below: Splunk Version: 9.0.4.1 ITSI Version: 4.18.1 What could be the issue/missing in the first environment ? ... View more