About michael3

michael3 · ‎03-16-2026

Thanks for the suggestion. Unfortunately I get the same result. Now, the %250A is stripped out of the url.

michael3 · ‎03-12-2026

I am using the snowincident command to set the "Splunk Drilldown" button in a ticket to a specific Splunk search. The url I'm passing to snow is encoded and it works well except that the %0A characters seem to get stripped out. This is a NewLine code, and so when the analyst clicks on the button and the search opens in Splunk, the info is all there but the formatting is messed up. I'm not sure where it loses the %0A, but it's definitely in the string that I'm sending to snow. Has anyone else noticed this and is there a fix?

michael3 · ‎05-21-2025

more than 10 years later, and this is still helping people. Thanks Martin!

michael3 · ‎06-13-2024

I'm trying to set the Description field of a ServiceNow Incident ticket through Splunk, and the string I'm passing contains a newline (\n). But when Splunk creates/updates the ticket, either through the snowincident command or an action alert, it will automatically escape the backslash character. So after Splunk passes the info to snow, the underlying json of the ticket looks like this: {"description":"this is a \\n new line"} and my Description field looks like this: this is a \n new line Is this something that Splunk is doing, or the ServiceNow Add-On? Does anyone know of a way to get around this?

michael3 · ‎05-28-2024

Thank you! This was exactly what I was looking for. Much easier than trying to use eventstats

michael3 · ‎03-27-2024

Yes, this was it. The filter wasn't able to deal with the multiple levels in my data. I ended up replacing the filter with a code block that ran the same conditional statement and saved the positive matches to a new list (or, in my case, 5 lists for the 5 fields I needed). Then I fed those lists into the format block instead. Thanks for the help!

michael3 · ‎03-25-2024

Quick update. I changed the format block to use format_3:formatted_data instead of formatted_data.*. The note looks a lot nicer, but it's still 500 items.

michael3 · ‎03-25-2024

I'm using the Cisco FireAMP app to return the trajectory of an endpoint, and the data includes a list of all running tasks/files. For my test there are 500 items returned, with 9 marked as 'Malicious'. I'm trying to filter for those and write the details to a note. But the note always contains all 500 items, not just the 9. My filter block (filter_2) is this: if get_device_trajectory_2:action_result.data.*.events.*.file.disposition == Malicious My format block (format_3) is this: %% File Name: {0} - File Path: {1} - Hash: {2} - Category: {4} - Parent: {3} %% where each of the variables refer to the filter block e.g.: 0: filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.file_name 1: filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.file_path 2: filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.identity.sha256 3: filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.parent.file_name 4: filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.detection Finally, I use a Utility block to add the note. The Utility block contents reference the format block: format_3:formatted_data.* The debugger shows this when running the filter block: Mar 25, 13:52:54 : filter_2() called Mar 25, 13:52:54 : phantom.condition(): called with 1 condition(s) '[['get_device_trajectory_2:action_result.data.*.events.*.file.disposition', '==', 'Malicious']]', operator : 'or', scope: 'new' Mar 25, 13:52:54 : phantom.get_action_results() called for action name: get_device_trajectory_2 action run id: 0 app_run_id: 0 Mar 25, 13:52:54 : phantom.condition(): condition 1 to evaluate: LHS: get_device_trajectory_2:action_result.data.*.events.*.file.disposition OPERATOR: == RHS: Malicious Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:54 : phantom.condition(): condition loop: condition 1, 'Clean' '==' 'Malicious' => result:False Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Malicious' '==' 'Malicious' => result:True Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'None' '==' 'Malicious' => result:False Mar 25, 13:52:55 : phantom.condition(): condition loop: condition 1, 'Unknown' '==' 'Malicious' => result:False so it looks like it's correctly identifying the malicious files. The debugger shows this when running the format block: Mar 25, 13:52:55 : format_3() called Mar 25, 13:52:55 : phantom.collect2(): called for datapath['filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.file_name'], scope: new and filter_artifacts: [] Mar 25, 13:52:55 : phantom.get_run_data() called for key filtered-data:filter_2:condition_1 Mar 25, 13:52:55 : phantom.collect2(): Classified datapaths as [<DatapathClassification.NAMED_FILTERED_ACTION_RESULT: 9>] Mar 25, 13:52:55 : phantom.collect2(): called for datapath['filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.file_path'], scope: new and filter_artifacts: [] Mar 25, 13:52:55 : phantom.get_run_data() called for key filtered-data:filter_2:condition_1 Mar 25, 13:52:55 : phantom.collect2(): Classified datapaths as [<DatapathClassification.NAMED_FILTERED_ACTION_RESULT: 9>] Mar 25, 13:52:55 : phantom.collect2(): called for datapath['filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.identity.sha256'], scope: new and filter_artifacts: [] Mar 25, 13:52:55 : phantom.get_run_data() called for key filtered-data:filter_2:condition_1 Mar 25, 13:52:55 : phantom.collect2(): Classified datapaths as [<DatapathClassification.NAMED_FILTERED_ACTION_RESULT: 9>] Mar 25, 13:52:55 : phantom.collect2(): called for datapath['filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.file.parent.file_name'], scope: new and filter_artifacts: [] Mar 25, 13:52:55 : phantom.get_run_data() called for key filtered-data:filter_2:condition_1 Mar 25, 13:52:55 : phantom.collect2(): Classified datapaths as [<DatapathClassification.NAMED_FILTERED_ACTION_RESULT: 9>] Mar 25, 13:52:55 : phantom.collect2(): called for datapath['filtered-data:filter_2:condition_1:get_device_trajectory_2:action_result.data.*.events.*.detection'], scope: new and filter_artifacts: [] Mar 25, 13:52:55 : phantom.get_run_data() called for key filtered-data:filter_2:condition_1 Mar 25, 13:52:56 : phantom.collect2(): Classified datapaths as [<DatapathClassification.NAMED_FILTERED_ACTION_RESULT: 9>] Mar 25, 13:52:56 : save_run_data() saving 136.29 KB with key format_3:formatted_data_ Mar 25, 13:52:56 : save_run_data() saving 140.23 KB with key format_3__as_list:formatted_data_ there are 9 malicious files and it looks like that's what it's saying in the debugger, so again it seems like it's using the filtered data correctly. But my note always has 500 items in it. I'm not sure what I'm doing wrong. Can anyone offer any help, because I'm stuck. Thanks.

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Member Since	‎03-04-2024

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Date Last Visited	‎07-13-2026 01:41 AM

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