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ethicalmk
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Member since: ‎09-09-2021
‎09-09-2021
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Member Since ‎09-09-2021
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Stopped receiving logs from Okta. Using "Okta Ide...

by in All Apps and Add-ons
‎09-09-2021 10:48 AM
‎09-09-2021 10:48 AM
Tried opening the "Okta Identity Cloud Add-on for Splunk" from UI to check the configuration and settings, but it keeps showing that it's loading, but it doesn't actually load. I checked the "ta_okta_identity_cloud_for_splunk_okta_identity_cloud.log" file from CLI and here is what it returned. >>>>>tail -f ta_okta_identity_cloud_for_splunk_okta_identity_cloud.log<<<<< File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/api.py", line 53, in request return session.request(method=method, url=url, **kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/sessions.py", line 468, in request resp = self.send(prep, **send_kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/sessions.py", line 576, in send r = adapter.send(request, **kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/adapters.py", line 447, in send raise SSLError(e, request=request) SSLError: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:741) 2021-09-09 11:55:38,725 INFO pid=25100 tid=MainThread file=connectionpool.py:_new_conn:758 | Starting new HTTPS connection (1): 127.0.0.1 2021-09-09 11:55:38,733 ERROR pid=25100 tid=MainThread file=splunk_rest_client.py:request:144 | Failed to issue http request=GET to url=https://127.0.0.1:8089/servicesNS/nobody/TA-Okta_Identity_Cloud_for_Splunk/TA_Okta_Identity_Cloud_for_Splunk_account?output_mode=json&--cred--=1&count=0, error=Traceback (most recent call last): File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/splunk_rest_client.py", line 140, in request verify=verify, proxies=proxies, cert=cert, **kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/api.py", line 53, in request return session.request(method=method, url=url, **kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/sessions.py", line 468, in request resp = self.send(prep, **send_kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/sessions.py", line 576, in send r = adapter.send(request, **kwargs) File "/opt/splunk/etc/apps/TA-Okta_Identity_Cloud_for_Splunk/bin/ta_okta_identity_cloud_for_splunk/solnlib/packages/requests/adapters.py", line 447, in send raise SSLError(e, request=request) SSLError: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:741)   ... View more
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